Alibaba – B2B marketplace

8.31.1
The Alibaba Market application allows users to search for the products and services they need, and purchase them in an easy and safe way. It also provides multiple payment options and the ability to track shipments.
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4.3/5 Votes: 2,365,901
Developer
Alibaba Mobile
Released on
Oct 17, 2012
Updated
Nov 29, 2023
Version
8.31.1
Requirements
5.0
Downloads
100,000,000+
Get it on
App Store
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Description

Download Alibaba’s leading marketplace application for e-commerce and online shopping

Alibaba Market application icon

E-commerce and Online shopping represent a major source of trade in the world, and are among the basic platforms that help users obtain their favorite products at competitive prices. The Alibaba Marketplace application is considered one of the most famous commercial applications in the world. The application includes many distinct features that make it the ideal choice for users who want to buy online. It is characterized by ease of use, security, and high quality, and allows users to access millions of products, services, and suppliers from all over the world.

What is Alibaba?

Alibaba is a Chinese e-commerce company founded in 1999 by billionaire Jack Ma. Alibaba is one of the world’s largest e-commerce companies, with its business providing e-commerce platforms, logistics solutions, and online payment.

The alibaba group includes many of the leading websites in China, including Taobao, Tmall, Alibaba.com and AliExpress. Taobao and Tmall act as e-commerce platforms and allow users to purchase products from different sellers. While Alibaba.com allows users around the world to access Chinese suppliers and other companies. While AliExpress acts as a global e-commerce platform and allows users to access products from various sellers around the world.

Alibaba is one of the world’s largest e-commerce companies, characterized by rapid growth and huge transaction volume worldwide. In addition, it provides jobs to many people around the world, and is a major source of e-commerce in China and around the world.

How to download the Alibaba Market application on mobile devices?

To download the Alibaba Market application, you can download the Online Shopping application through your application store. The application is available on the Apple Store for iOS devices and the Google Play Store for Android devices, and can be easily downloaded by searching for the Alibaba Market application in the store. After installation, you can log in or register in the application and start shopping.

Download the Alibaba Market application for Android

The Alibaba application for Android devices can be downloaded from the Google Play Store using the following steps:

  1. Open the Google Play Store on your Android device.
  2. Search for “Alibaba” In the store’s search bar.
  3. Click on the Install button next to the application name.
  4. Agree to the permissions requested by the application.
  5. Wait until the application is downloaded on your Android device.

After you finish downloading the application, you can open it and log in to your Alibaba account or create a new account if you do not already have one. From there, you can start using the app to shop online and purchase products from Chinese and international suppliers.

Download the Alibaba Market application for iPhone

  1. Open the App Store on your iPhone.
  2. Search for “Alibaba” In the store’s search bar.
  3. Click on the Install (Get) button next to the application name.
  4. Enter your Apple ID account information if prompted.
  5. Wait until the application is downloaded on your iPhone.
After you finish downloading the application, you can open it and log in to your Alibaba account or create a new account if you do not already have one. From there, you can start using the app to shop online and purchase products from Chinese and international suppliers.

Features of the Alibaba Market application

Pictures of Alibaba application interfaces
Pictures of Alibaba application interfaces

The Alibaba Market application is one of the most famous e-commerce applications in the world, and it is characterized by many features, including:

  1. Abundance of Products: The app gives users access to a wide range of different products, including clothing, electronics, household items, and more, making shopping through the app a unique experience.
  2. Ease of searching: The application provides advanced search tools, making it easy to find the products that users are looking for.
  3. Security and Trust: The app allows users to deal with highly credible and reliable Chinese suppliers, making it possible to obtain high-quality products and excellent customer service.
  4. Logistics services: The application allows users to access integrated logistical services, including shipping, delivery, and customs clearance, which makes shopping through the application an easier and faster experience.
  5. Offers and discounts: The application provides many offers and discounts on various products, which makes shopping through the application a profitable and enjoyable experience.
  6. Ease of payment: The application allows users to pay online using many different methods, including credit cards, online banking, and e-wallets.
  7. Multiple languages: The application is available in multiple languages, which makes shopping through the application an easy and comfortable experience for users from different countries of the world.

How to purchase through the Alibaba Market application

You can purchase through the Alibaba Market application using the following steps:
  1. Log in or create an account: Users must log in to their Alibaba account or create a new account if they do not already have one.
  2. Search for Products: Users can search for the products they want to buy using the search feature available in the application.
  3. Choose Products: Users must select the products they want to purchase and add them to the cart.
  4. Review and Payment: Users can review and edit their orders before paying, and must choose the appropriate payment method, such as credit card or cash on delivery.
  5. Confirm order: After completing the purchase, users must confirm the order and track the shipment status.
  6. Receipt: Users must wait for the order they purchased to be delivered, and check the quality of the products before confirming receipt.

The Alibaba Market application features an easy and convenient purchasing process. It also allows users to access customer service and technical support around the clock, which makes the purchasing experience through the application a comfortable and enjoyable one.

How to track the status of the shipment via the Alibaba application

The status of the shipment can be tracked via the Alibaba application using the following steps:

  1. Open the application:Users must open the Alibaba application and log in to their account.
  2. Go to the order list: Users must go to the list of orders they have purchased by clicking on the “Orders” button (Orders).
  3. Select the order they want to track:Users must select the order whose status they want to track from among the orders they have purchased.
  4. Check Shipment Status: Users must check the shipment status by clicking on the “Track Shipment” button (Track Shipment).
  5. Following the status of the shipment: Users can follow the status of the shipment and its updates related to arrival at the warehouse, shipping and delivery, through the tracking information available through the application.

The Alibaba application is distinguished by providing clear and periodically updated tracking information, which makes monitoring the status of the shipment an easy and convenient experience for users.

Does the Alibaba Marketplace app provide a safe and secure payment service?

Payment methods interface via the Alibaba application
Payment methods interface via the Alibaba application

Yes, the Alibaba Marketplace application provides a safe and secure payment service to users. The latest security technologies are used to protect users’ financial and personal information, in cooperation with trusted electronic payment providers.

Users can pay via many different methods, including credit cards, online banking and e-wallets, and cash on delivery payment options are also available in some countries.

In addition, users’ financial transactions and personal information are constantly verified to ensure that financial operations are conducted in a safe and secure manner.

Hence, users can rely on the Alibaba Marketplace app as a safe and secure means of payment when purchasing online.

Can I cancel the order and get a refund if I am not satisfied with the product?

Yes, the order can be canceled and the amount paid refunded if you are not satisfied with the product you purchased from the Alibaba Market application. Users must follow these steps:

  1. Contacting Customer Service: Users must contact Customer Service in the Alibaba Marketplace app and indicate that they wish to cancel the order and receive a refund.
  2. Identity confirmation: The user may be asked to confirm his identity by providing some basic information such as user name and order number.
  3. Product Returns: Users must return unwanted products to the supplier and ensure that they are in good condition and unused.
  4. Refund: After receiving the returned products and verifying their condition, the Alibaba Market application returns the amount paid to the user’s account within a specific period of time, and this period can vary depending on the refund policy adopted in each country.

Users should review the refund policy of the Alibaba Marketplace app in their country and ensure that it matches their requirements and rights as users.

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